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About Us

Hello, thanks for stopping by. You arrived at this page because you want to know more about us - and hey, we don't blame you.

JumpStartBikes.com is a family-owned, USA (Bend, OR), family-friendly, children's online bike shop, and we love what we do. We believe the balance bike is the single best approach to teaching a child to ride a bike, while also getting them off their electronic devices and enjoying the outdoors. We are passionate in our belief that a balance bike will give your child the necessary skills for a lifetime of fearless riding, all the while building their confidence, coordination and muscle development. Plus, riding a bike is awesome!

There is a wide variety of children bikes for parents to choose from and we decided early on, as a business, that we wanted to offer bikes that we would let our own kids ride. We strive daily to offer the best selection of quality children balance and pedal bikes in terms of brands, styles, features, components, colors, and sizes.

We also know that the speed at which you, the customer, receives your item(s) plays a very important role in how you'll think about shopping with us now or again in the future. At JumpStartBikes.com, we have put a lot of focus on making sure that your new bike gets delivered to you as quickly as possible and in prestine condition.

Authorized Dealer.

We are an Authorized Dealer, so you're bike is 100% covered under the manufacturer's warranty from defects. We buy in bulk and ship directly from their warehouses or our shipping facilities to you, giving you the best possible prices and insuring your is bike covered by the manufacturer's warranty. We cut out the cost of maintaining a brick-and-mortar store, passing these value-added savings directly onto you. Each bike is inspected and prepped by an experienced technician before leaving the warehouse so your little rider can start enjoying their new bike once it arrives. Our uncompromising quality control practices equates to lower return rates not practiced by our competitors. All of our products ship NEW. We offer FREE SHIPPING and NO SALES TAXES on bikes to the lower 48 states via FedEx, UPS, USPS, and special freight companies for larger items.

Customer Service Matter.

There are many online and big-box stores to choose from and we appreciate that you have picked and/or are considering us as your family bike shop. We will work hard to keep your business and do everything in our power to make sure you get the right bike for your child, the best service and best value.

Our Commitment.

Offer True Value.

As the customer: You should feel 100% confident in every aspect of your purchase. This includes feeling confident with the item(s) you’ve chosen, feel secure throughout the entire checkout and transaction process, final delivery to your home in a timely manner, and comprehensive aftercare.

The products: We take great care in offering quality biking products that we truly believe in. If a product doesn’t meet our high safety and quality standards, we simply won’t sell it. We insist that each manufacturer stand by their bike(s), apply quality controls to insure only the best products go out the door, and they (manufacturer) offer a warranty. If they won’t stand behind it, then how can we?

Transparency.

When a products is out of stock or discontinued we may participant in affiliate advertising designed to provide a means to earn referral fees by linking to a trusted partner's site. Trusted partners are leaders in their industry and have been fully vetted so you can be assured of receiving a quality product and oustanding customer service.

Family Time Values.

Spending time together as a family and being active is very important to us. We understand it’s not always easy removing ourselves from the daily distraction of raising kids, cooking meals, doing laundry, and going to work but we found that being active together, as a family, creates a stronger bond for us. Biking has always been that key activity for us. Whether it’s a short bike ride to a local neighborhood park to meet up with good friends, a ride to get ice cream on a warm sunny day or a weekend trail adventure through the woods; each of these activities binds us together as family.

Building Lasting Memories.

As parents, we want to create positive and lasting memories for our children. Each day is the opportunity to create even more awesome memories. Learning to ride a bike is one of those key memories. Children learn naturally on a balance bike. It’s safer, they learn quicker and it’s fun for them. A balance bike develops their balance and coordination, builds glowing and lasting confidence and associates a positive attitude towards an active and healthy lifestyle.

Community Stewardship.

Good business starts with giving back, as this drives the fundamentals of success. We support those local groups and organizations who share our same commitment and passion for children and the conservation of our parks and trails. We believe an important part of giving back is also volunteering one’s time. Volunteering is about choosing to give your time, energy and skills to something that matters to you. When you volunteer you make the choice to make a difference. Even better, by donating your time, energy, and skills you not only improve the lives of others and contribute to your community, you also improve one's self.

Dealing with Issues.

It's natural with any business that issues will arise on occassion no matter how careful we are or what preventive steps we took. It's not the issue you will remember, it will be how we handled it. If an issue does occur, just let us know and we'll work hard to make sure that the problem is resolved to your satisfaction.

Let’s us know how we can assist you!

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