★ ★ ★ ★ ★
Outstanding service
Mistakes happen and you guys handled it like pros. We received the wrong bike color and instead of asking us to return it you suggested that we keep the bike and donate it to a child in need. We donated it to family from our church and you shipped a new bike to us overnight. That kind of service deserves praise. The Nelsons from Clarksville
Edie - Verified customer
★ ★ ★ ★ ★
Super excited.
I just ordered a for my 2 year old son and I can`t wait for it to arrive. He`s a bit of a thrill seeker so this is going to be perfect for him.
JessH - Verified customer
★ ★ ★ ★ ★
happy
The customer service at Jump Start Bikes is phenomenal! I placed an order online at 9:00pm and at 9:22pm, I received an email notifying me that they were actually out of stock of the particular color I chose. They offered several options for how to handle it and by 10:00pm that same evening, we had a resolution. The bike arrived quickly and was exactly as described. We couldn`t be happier with our purchase.
Cheri S. - Verified customer
for a swift response
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